Minnesota Data Center SLA for Network, Power and HVAC
VISI contracts have service level agreement (SLA) terms that meet or exceed industry standards:
- Network Availability SLA of 99.99% per month
- Power Availability SLA of 99.99% per month
- HVAC (Cooling Temperature and Humidity) SLA of 99.99% per month
- Service credit provisions if we do not meet the availability SLA
- These SLA terms allow VISI to guarantee colocation uptime